Terms of service

Personal Information We Collect – STENØ

When you visit StenoLab.co, we automatically collect certain information to improve your user experience and ensure the safe and efficient operation of our website.

1. Device Information

We collect technical information about your device, including:

  • Browser type
  • IP address
  • Time zone
  • Cookies stored on your device
  • Website activity (for example, which pages you visit, referring pages, and search terms)

We use the following technologies:

  • Cookies: Small data files stored on your device that contain an anonymous identifier. Learn more about cookies and how to manage them at: allaboutcookies.org
  • Log files: Record activity on the website, such as IP address, page views, and timestamps
  • Pixels and tags: Used to analyze how users interact with the website

2. Order Information

When you place, or attempt to place, an order through our website, we collect the following information:

  • Name
  • Billing and shipping address
  • Payment information (for example, card details)
  • Email address
  • Phone number

This information is collectively referred to as personal information.

How We Use Your Personal Information

1. To Process Orders

We use your personal information to:

  • Process payments
  • Ship products and deliveries
  • Send order confirmations and invoices
  • Communicate with you regarding your order
  • Prevent fraud and reduce risk

2. To Improve Our Website and Marketing

We analyze user behavior to:

  • Optimize functionality and usability
  • Evaluate and improve marketing efforts
  • Show relevant advertisements and offers

Sharing Information

We share certain personal information with trusted third parties in order to provide our services, including:

  • Shopify – our e-commerce platform
    (See: Shopify Privacy Policy)
  • Google Analytics – for analyzing user behavior
    (See: Google Privacy Policy)

👉 You can opt out of Google Analytics through Google’s opt-out solution.

We may also share information when necessary to:

  • Comply with applicable laws and regulations
  • Protect our rights
  • Prevent fraud, abuse, or security threats

Behavioral Advertising

We use collected data to show you personalized advertisements. You can learn more about this from:

  • Network Advertising Initiative

👉 You can opt out of targeted advertising here:

  • Facebook Ad Settings
  • Google Ad Settings

📌 Note: We do not change our tracking practices based on your browser’s “Do Not Track” signal.

Your Rights

If you are a resident of the United States, you may have the right to:

  • Request access to the personal information we hold about you
  • Have your information corrected or deleted
  • Request restriction of, or object to, certain types of processing
  • Request data portability where applicable

To exercise your rights, contact us at:
📧 info@stenolab.co

We process all personal information in accordance with applicable U.S. privacy laws.

👉 Certain information may be transferred to trusted partners outside the United States, including Canada and other countries, in accordance with applicable privacy regulations.

Data Retention

We retain personal information related to orders for as long as necessary for business purposes and legal requirements.
You may request deletion of your information at any time, provided no legal obligations prevent us from doing so.

Changes to These Policies

We may update these policies as needed to reflect changes in laws, internal practices, or services. The current version will always be available on this page.

Contact Information

📧 Email: info@stenolab.co
🌐 Website: www.StenoLab.co

We are committed to giving you a safe, fair, and transparent shopping experience.
Thank you for choosing STENØ.