Privacy policy
<p><strong>Personal Information We Collect – STENØ</strong></p>
<p>
When you visit <strong>StenoLab.co</strong>, we automatically collect certain information to improve your user experience and ensure the secure and efficient operation of our website.
</p>
<hr>
<h3>1. Device Information</h3>
<p>We collect technical information about your device, including:</p>
<ul>
<li>Browser type</li>
<li>IP address</li>
<li>Time zone</li>
<li>Cookies stored on your device</li>
<li>Website activity (for example, which pages you visit, referring pages, and search terms)</li>
</ul>
<p>We use the following technologies:</p>
<p>
<strong>Cookies:</strong> Small data files stored on your device containing an anonymous identifier.<br>
Learn more about cookies and how to manage them at: <strong>allaboutcookies.org</strong>
</p>
<p>
<strong>Log files:</strong> Record website activity such as IP address, page views, and timestamps.
</p>
<p>
<strong>Pixels and tags:</strong> Used to analyze how users interact with the website.
</p>
<hr>
<h3>2. Order Information</h3>
<p>
When you make, or attempt to make, a purchase through our website, we collect the following information:
</p>
<ul>
<li>Name</li>
<li>Billing and shipping address</li>
<li>Payment information (for example, credit/debit card details)</li>
<li>Email address</li>
<li>Phone number</li>
</ul>
<p>
This information is collectively referred to as <strong>personal information</strong>.
</p>
<hr>
<h1>How We Use Your Personal Information</h1>
<h3>1. To Process Orders</h3>
<p>We use your personal information to:</p>
<ul>
<li>Process payments</li>
<li>Ship products and deliveries</li>
<li>Send order confirmations and invoices</li>
<li>Communicate with you regarding your order</li>
<li>Prevent fraud and reduce risk</li>
</ul>
<hr>
<h3>2. To Improve Our Website and Marketing</h3>
<p>We analyze user behavior in order to:</p>
<ul>
<li>Optimize website functionality and usability</li>
<li>Evaluate and improve marketing efforts</li>
<li>Display relevant advertisements and offers</li>
</ul>
<hr>
<h1>Sharing Your Information</h1>
<p>
We share certain personal information with trusted third parties in order to provide our services, including:
</p>
<p>
<strong>Shopify</strong> – our e-commerce platform<br>
(See: Shopify Privacy Policy)
</p>
<p>
<strong>Google Analytics</strong> – for analyzing website usage and customer behavior<br>
(See: Google Privacy Policy)
</p>
<p>
👉 You may opt out of Google Analytics through Google’s opt-out tools.
</p>
<p>
We may also share information when necessary to:
</p>
<ul>
<li>Comply with applicable laws and regulations</li>
<li>Protect our rights</li>
<li>Prevent fraud, abuse, or security threats</li>
</ul>
<hr>
<h1>Behavioral Advertising</h1>
<p>
We use collected data to show you <strong>personalized advertisements</strong>. You can learn more about this from:
</p>
<p><strong>Network Advertising Initiative</strong></p>
<p>👉 You can opt out of targeted advertising here:</p>
<ul>
<li>Facebook Ad Settings</li>
<li>Google Ad Settings</li>
</ul>
<p>
📌 <strong>Note:</strong> We do not alter our tracking practices based on browser <strong>“Do Not Track” signals</strong>.
</p>
<hr>
<h1>Your Rights</h1>
<p>
If you are a resident of the <strong>United States</strong>, you may have rights under applicable privacy laws, including the right to:
</p>
<ul>
<li>Request access to the personal information we hold about you</li>
<li>Request correction or deletion of your information</li>
<li>Object to or restrict certain types of processing</li>
<li>Request data portability where applicable</li>
</ul>
<p>
To exercise your rights, contact us at:<br>
📧 <strong>info@stenolab.co</strong>
</p>
<p>
We process all personal information in accordance with applicable U.S. privacy laws and industry standards.
</p>
<p>
👉 Certain information may be transferred to trusted partners outside the United States, including Canada and other countries, in accordance with applicable data protection regulations.
</p>
<hr>
<h1>Data Retention</h1>
<p>
We retain personal information related to orders for as long as necessary for business purposes and legal obligations.
</p>
<p>
You may request deletion of your information at any time, provided no legal obligations require us to retain it.
</p>
<hr>
<h1>Changes to These Policies</h1>
<p>
We may update these policies from time to time to reflect changes in legal requirements, internal practices, or services. The most current version will always be available on this page.
</p>
<hr>
<h1>Contact Information</h1>
<p>
📧 Email: <strong>info@stenolab.co</strong><br>
🌐 Website: <strong>www.StenoLab.co</strong>
</p>
<p>
We are committed to providing you with a <strong>safe, fair, and transparent shopping experience</strong>.
</p>
<p>
<strong>Thank you for choosing STENØ.</strong>
</p>